Imprint
Flow Apartments Merano
Egger Florian & Egger Sarah
Via Blasius Trogmann 1-5 , 39012 Merano (BZ)
Phone: +39 331 2636740
e-mail: apartments.merano@gmail.com
Legal representative: Florian Egger & Sarah Egger
C.F. GGRFRN98C04F132H
C.F. GGRSRH99T57F132L
www.flow-apartments.it
This Application collects some Personal Data of its Users.
Data Controller (Article 4. Paragraph 7 GDPR)
Flow Apartments Merano
Egger Florian & Egger Sarah
Via Blasius Trogmann 1-5 , 39012 Merano (BZ)
Phone: +39 331 2636740
e-mail: apartments.merano@gmail.com
Legal representative: Florian Egger & Sarah Egger
C.F. GGRFRN98C04F132H
C.F. GGRSRH99T57F132L
Types of data collected
Among the Personal Data collected by this Application, either independently or through third parties, there are: Cookies, Usage data and email.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.Users who have doubts about which Data are mandatory, are encouraged to contact the Owner. Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, is intended to provide the requested Service by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Booking and cancellation conditions
At the time of booking you will be charged 30% of the total price.
You can cancel free of charge up to 30 days before your arrival date.
If you cancel within 30 days of your arrival date, you will be charged 30% of the total price.
If you cancel up to 15 days before your arrival date, you will be charged 50% of the total price.
If you cancel within 14 days of the arrival date, you will be charged 100% of the total price.
Method and place of processing of the collected data
Processing methods
The Owner adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.
Legal basis of the processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data; the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures; it is necessary to fulfill a legal obligation to which the Data Controller is subject; the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller; the processing is necessary for the prosecution the legitimate interest of the Data Controller or third parties.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Payable and actionable at the court of Merano or Bolzano.
Place
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, contact the Data Controller.The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the details indicated at the beginning.
Retention period
The Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed. Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until to the satisfaction of this interest. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Data Controller can keep the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of processing the collected data
The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Displaying content from external platforms, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Statistics, SPAM protection, Tag Management, Payment Management and Landing and Invitation Pages Management.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Payment management
The payment management services allow this Application to process payments by credit card, bank transfer or other tools. The data used for the payment are acquired directly by the manager of the requested payment service without being processed in any way by this Application.Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding the payment.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: See the Paypal privacy policy - Privacy Policy.
SOFORT (SOFORT GmbH)
SOFORT is a payment service provided by SOFORT GmbH.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: Germany - Privacy Policy.
Management of landing pages and invitation pages
This type of service allows you to build and manage landing pages and invitation pages, i.e. presentation pages of a product or service, which can allow you to enter your contact information, such as your email address. the processing, by these services, of the Personal Data collected through these pages, including those of Usage Data.
Unbounce (Unbounce Marketing Solutions Inc.)
Unbounce is a landing page management service provided by Unbounce Marketing Solutions Inc. that allows this Application to collect email addresses of Users interested in its service.Unbounce allows the Data Controller to track and analyze the response from the User , in terms of traffic or behavior, in relation to changes to the structure, text or any other component of the landing pages created.
Personal Data collected: Cookies, Usage data and email.
Place of processing: Canada - Privacy Policy.
SPAM protection
This type of service analyzes the traffic of this Application, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc. Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Facebook Ads conversion tracking (Facebook, Inc.)
Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with actions performed within this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Google AdWords conversion tracking (Google Inc.)
Google AdWords Conversion Tracking is a statistics service provided by Google Inc. that links data from the Google AdWords ad network with actions performed within this Application.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. by Google Analytics makes your IP address anonymous. Anonymization works by shortening the IP address of Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Tag management
This type of service is functional to the centralized management of the tags or scripts used on this Application. The use of these services involves the flow of User Data through them and, where appropriate, their retention.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Interaction with social networks and external platforms
This type of service allows interactions with social networks or other external platforms directly from the pages of this Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
AddThis (Addthis Inc.)
AddThis is a service provided by Clearspring Technologies Inc. that displays a widget that allows interaction with social networks and external platforms and the sharing of the contents of this Application.Depending on the configuration, this service can show widgets belonging to third parties, such as for example, the managers of social networks on which to share interactions. In this case, even the third parties that provide the widget will be aware of the interaction made and the Usage Data relating to the pages where this service is installed.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy.
Like button and Facebook social widgets (Facebook, Inc.)
The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
PayPal button and widget (Paypal)
The PayPal button and widget are interaction services with the PayPal platform, provided by PayPal Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: See the Paypal privacy policy - Privacy Policy.
"Pin it" button and Pinterest social widgets (Pinterest)
The "Pin it" button and Pinterest social widgets are interaction services with the Pinterest platform, provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy.
ShareThis (Sharethis Inc.)
ShareThis is a service provided by ShareThis Inc that displays a widget that allows interaction with social networks and external platforms and the sharing of the contents of this Application.Depending on the configuration, this service can show widgets belonging to third parties, for example social network managers on which to share interactions. In this case, even the third parties that provide the widget will be aware of the interaction made and the Usage Data relating to the pages where this service is installed.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy.
Tweet button and Twitter social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Remarketing e behavioral targeting
This type of service allows this Application and its partners to communicate, optimize and serve advertisements based on the past use of this Application by the User.This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is connected.In addition to the possibility to opt-out offered by the services listed below, the User can opt for exclusion from the receiving cookies relating to a third party service, by visiting the opt-out page of the Network Advertising Initiative.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy - Opt Out. Subject adhering to the Privacy Shield.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collects traffic data relating to the pages in which it is installed.
Widget Video YouTube (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Video Vimeo (Vimeo, LLC)
Vimeo is a video content viewing service managed by Vimeo, LLC that allows this Application to integrate such content within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy.
IlMeteo widget (ilMeteo srl)
IlMeteo widget is a content visualization service managed by ilMeteo and ilMeteo srl.
Personal data collected: Usage data.
Place of processing: Italy - Privacy Policy.
Google Fonts (Google Inc.)
Google Fonts is a font style visualization service managed by Google Inc. that allows this Application to integrate such contents within its pages.
Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
Widget Google Maps (Google Inc.)
Google Maps is a map visualization service managed by Google Inc. that allows this application to integrate such contents within its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.
User rights
Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
- revoke the consent at any time. The User can revoke the consent to the processing of his Personal Data previously expressed. oppose the processing of his Data. The User can object to the processing of his Data when it occurs on a legal basis other than consent . Further details on the right to object are indicated in the section below. To access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed. Verify and request rectification. .The User can verify the correctness of his Data and request its updating or correction. Obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of his Data. In this case the Owner does not will process the Data for any other purpose than their conservation. to obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the cancellation of their Data by the Owner. to receive their Data or have them transferred to another owner.The User has the right to receive their Data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without obstacles to another holder. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it. To propose a complaint. The User can propose a complaint to the competent personal data protection supervisory authority or take legal action.
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons connected to their particular situation.
Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the User's rights, Users can send a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.
Further information on the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to "Do Not Track" requests
This Application does not support "Do Not Track" requests. To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes contact number held by the Owner. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.
Usage Data
This is information collected automatically through this Application (including from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting with this Application, the addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.) country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference the sequence of pages consulted, the parameters relating to the operating system and the IT environment of the User.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Processor (or Manager)
The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
This Application
The hardware or software tool through which the Personal Data of Users are collected and processed.
Service
The service provided by this application as defined in the relative terms (if available) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Cookie
Small portion of data stored in the User's device.
Legal references
This privacy statement is drafted on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement only concerns this Application. New paragraph